Inclusive Learning Development

Skills Used
Internal Communications, Training Development, Change Management, Intranet Management, Writing, Basic HTML/CSS

Tools Used
Microsoft 365 (Sharepoint, Teams, PowerPoint, Word) and Internal Training Platform

Year
2023

Company
International Paper

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The Challenge

Lead the communications rollout and promotional strategy for enterprise-wide inclusive learning, ensuring global accessibility while supporting both virtual and in-person participation.

Project Priorities: Objectives & Audience

Objectives

  • Lead the communications strategy supporting a global inclusive learning rollout.

  • Develop launch communications and promotional materials adaptable across regions and roles.

  • Support the development, implementation, and facilitation of enterprise-wide training.

Audience:

  • Primary: Global salaried and hourly associates

  • Secondary: Leaders and HR business partners

The Solution: Approach & Outcomes

    • Targeted audience communications: Adapted messaging for salaried, hourly, and leadership audiences.

    • Toolkit-style resources: Provided ready-to-use guides and materials to support local facilitation.

    • Virtual and in-person tactics: Balanced global consistency with local flexibility.

    • Delivered a robust suite of training communications and support materials.

    • Executed an effective, tailored promotional campaign across regions.

    • Early indicators showed increased participation compared to similar previous training launches, despite limited access to full completion metrics.

Diving into the Details

Curated Work Samples *

* Please note: All internal-facing work samples have been modified to protect organizational confidentiality.

Lessons Learned: Key Reflections

  • Toolkits empowered local teams and reduced friction.

  • Audience-specific messaging improved engagement.

  • Flexibility was essential for global adoption.